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We are pleased to offer SafeSend Returns to our clients as a secure, electronic tax return delivery system. The client-friendly interface walks you through a guided process that includes on-screen review of your return, collecting IRS-compliant e-signatures on e-file authorization forms, and options for making tax payments. Then, SafeSend Returns automatically sends the form(s) back to Michelle at Harris, Hardy & Johnstone, P.C.
Q: Will I receive a notification when my return is ready to sign?
A: Yes. Email notifications will be sent from Harris, Hardy & Johnstone, P.C. at email@example.com. To prevent the email from getting filtered to spam/junk, we recommend adding this email addresses to your safe list.
Q: Is it safe to enter part of my Social Security Number?
A: Yes. SafeSend Returns offers a secure system to view and sign your e-file authorization form(s).
Look for https:// at the beginning of the site URL and a locked padlock symbol in your browser’s URL bar to confirm you are on the secure site.
Q: What if I don’t receive an email with my access code?
A: Check your spam/junk email folder. If you do not receive your code within the 20-minute time limit, please request another. You can also search your email for “firstname.lastname@example.org.”
Q: Where do the identity verification questions come from? What if I don’t remember the answers?
A: The questions SafeSend Returns asks are knowledge-based questions pulled from government and credit sources. You may be asked questions such as where you lived in a given year, or when you bought your car or home. In the event the questions do not apply to you, simply choose the answer that accurately reflects this. If you don’t remember the answers to the questions, or you answer incorrectly, you won’t be able to electronically sign your e-file authorization form(s). You can instead print, sign and return your e-file authorization form(s) to Harris, Hardy & Johnstone by mail, email to email@example.com or scan/fax them to 804-212-0791.
Q: Will I have the option to download and print my return to retain for my records?
A: Yes. You can download and print your return from a computer. If you’re using a smartphone or tablet, you’ll can review and e-sign your return package but may not be able to print it. Please use a laptop or desktop computer for the best printing experience.
Q: My spouse and I file our return jointly. how can we both sign the e-file authorization form(s)?
A: For spouses filing jointly, there are a few ways to sign via SafeSend Returns:
Q: Can I sign my dependent’s return electronically?
A: We will deliver your dependent’s return via SafeSend Returns, however, due to the knowledge-based identification requirements of the IRS, a minor dependent may not qualify, so you will need to manually sign and return your dependent’s e-file authorization form.
Q: I’d rather print and sign my e-file authorization form(s). Can I do that?
A: Yes – You can still print, sign and mail your e-file form(s) back to Harris, Hardy & Johnstone, P.C. if you’d prefer to do so.
Q: Can I set up reminders for my quarterly estimated payment?
A: If estimated payments are included in your review copy, you will automatically receive an email reminder 7 days before your payment is due.
If you have additional questions regarding SafeSend Returns, please contact:
Michelle Scampoli, Office Manager